Last Updated: 2025/09/25
At bizLanka, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services in Australia, or elsewhere. By accessing or using bizLanka, you agree to the terms of this Privacy Policy.
Who we are
bizLanka is an online business directory and community platform for the Sri Lankan community in Australia.
Information We Collect
We may collect the following types of information:
a. Personal Information
Name, email address, phone number, and postal address
Login details (stored securely in encrypted format)
Payment details (only if you purchase premium listings or services)
b. Listing & Account Information
Business details, descriptions, and uploaded images
Reviews, ratings, and comments you provide
Communication preferences and profile details
c. Technical Information
IP address, browser type, device type, operating system
Cookies, analytics, and usage logs to improve performance
d. Location Information
Approximate geographic location (if enabled)
Used to display relevant business listings and content
How We Use Your Information
We collect and use your information to:
Provide, maintain, and improve our directory services
Verify accounts and prevent fraud or misuse
Display relevant business listings and personalised content
Process payments for premium or featured listings
Send you updates, alerts, and customer support communications
Comply with Australian legal obligations
Sharing of Information
We do not sell or rent your personal data. Your information may only be shared in the following circumstances:
With trusted third-party service providers (e.g., hosting, payment processors, email services)
If required by law, regulation, or legal process (Australia)
To protect the rights, safety, and property of bizLanka, users, or others
Cookies and Analytics
We use cookies to enhance user experience, remember preferences, and analyse site traffic.
Third-party analytics tools (such as Google Analytics) may collect anonymised information.
You can disable cookies in your browser settings, but some features may not function properly.
Data Security
We take reasonable technical and organisational measures to protect your data, including:
Encrypted connections (SSL/TLS)
Secure servers and firewalls
Restricted access to personal information
However, no system is completely secure. Users are responsible for safeguarding their account login details.
Data Retention
Account and listing data: retained while your account is active
Deleted accounts: data removed within a reasonable timeframe, unless required for legal or financial record-keeping
Your Rights
As a user, you have the right to:
Access the personal data we hold about you
Request corrections or updates
Request deletion of your account and associated data
Opt-out of marketing communications
Restrict or object to certain data uses
Requests can be made by contacting us at info@bizlanka.com.au.
Children’s Privacy
Our services are intended for users aged 18 and above. We do not knowingly collect information from children. If we become aware of such data, it will be deleted.
Data Breach Procedures
In the event of a data breach, we will:
Promptly investigate and contain the breach
Notify affected users where legally required
Report to relevant authorities in Australia if applicable
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted here with a revised “Last Updated” date. Continued use of our platform means you accept the updated policy.